Remote Opportunity at Terminix in November 2023
CRM Coordinator (Remote)
Job Summary
This position supports the marketing department through development of marketing collateral, vendor coordination, and analysis and tracking of key performance indicators. Consults with internal and external stakeholders to implement marketing plans and develop reports to analyze performance.
Principal Duties And Responsibilities:
- Excellent analytical and quantitative skills
- Experience analyzing metrics to create actionable tactics and optimize day-to-day performance
- Must be able to work in a fast-paced environment with tight deadlines and great collaboration
- Genuine interest in staying on top of the latest marketing trends and changes
Key Performance Indicators:
- Cost of customer acquisition
- Customer retention rate
- Email open rate, click rate, CTOR, and opt out rate
- Call volume
- Lifetime customer value
Key Relationships:
- CRM Campaign Managers
- Data Managers
- Data Analysts
- Other cross-departmental stakeholders such as: IT, Finance, customer service, and external vendors and consultants
Required Experience:
- Effective verbal, written, and interpersonal communication skills
- Effective organizational, planning, and project management skills
- Experience using CXP or Mission and/or PestPac preferred
- A desire to learn CCMP and SFMC
Required Leadership Traits And Characteristics
Customer-centric attitude and the ability to work entrepreneurially on a small team
Formal Education, Qualifications Or Training:
- High school diploma required
- BS/BA degree preferred
- 1 years of administrative, call center, or marketing experience preferre
Why Choose Rentokil ?
- A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
- Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Professional and Personal Growth:
- Multiple avenues to grow your career
- Rentokil Terminix is a Drug Free workplace
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness:
- Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retiremen:
401(k) retirement plan with company-matching contributions
Work-Life Balance:
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
- Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.
- California residents click here to review your privacy rights.
- By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Note:
- Please be aware of all forms of fraud.
- Always avoid job vacancies that charge fees during the recruitment process, because looking for work is actually an attempt to find and get paid, and not to be collected.
- byAcross always tries to help sort and filter published job vacancy information. However, it would be nice if it was accompanied by better insight from the Acrosser.
Tag: BD, USA, America, Digital Service, Relationship.
