Remote Opportunity at Paycor
Shared Services Support Specialist – Payroll (Remote)
Job Summary:
The Shared Services Support Specialist supports the review and reconciliation processes using Paycor’s Guided Activation / Perform software platform. Shared Services Support Specialists are measured against their ability to meet high standards for timeliness and accuracy. Individuals in this role work closely with the account’s Implementation Consultant, Project Manager, Quality Assurance Associates, Data Team Associates, Balance Entry Associates, and Shared Services Support Specialist team members to meet organizational commitments to each client’s specific needs and implementation timeline.
Essential Duties And Responsibilities:
- Maintain in-depth knowledge of Paycor’s products, features and usage
- Provide flexible support across the Shared Services and Implementation teams to support spikes in volume which occur in those teams during peak business volumes
- Verify all necessary information and forms have been obtained from client
- Review payroll configuration and/or reconcile accrued historical balances, coordinating with internal stakeholders to ensure that current and correct documentation is received to ensure accuracy
- Ensure all payroll data is recorded, balanced and reconciled to the clients reports
- Maintain clear and concise documentation of the errors or discrepancies identified and collaborate with necessary internal parties to aid in resolution, as appropriate
- Update task status and other required supporting notations or documentation within Paycor’s project management software and client account setup portals
- Provide support to aid in the development, vetting, and testing of processes, systems, tools, and other resources in-team to support the growth and change associated with internal department and other organizational initiatives
- Accurately import or input company and employee data for a new client into Paycor’s system and complete organizational setup within required time frames.
- Maintain clear communication with clients and internal partners to assist in understanding or completing tasks
- Other duties as assigned
Requirements:
- High school graduate or equivalent required; four-year degree or equivalent education/experience preferred
- Intermediate to advanced MS office skills required
- Sharp attention to detail and data entry skills
- Prior payroll, local tax, HR and or Benefits experience preferred
- Prior customer service experience
- Experience with advanced Excel formulas including VLOOKUP, SUMIFS, CONCATENATE and Pivot Tables
- Ability to work quickly and accurately in a fast-paced team environment
- Excellent time-management, communication, interpersonal, and organization skills
- High level of personal accountability and team engagement
- Paycor Total Rewards
We are proud to provide best-in-class benefits delivering a personal and professional experience that meets you where it matters most - the well-being of you and your loved ones.
Highlights Include:
- A flexible virtual-first work philosophy
- An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor's growth
- 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay
- Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)
- Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care
- Paid leave for birth parents, non-birth parents, elder caregivers, and military support
- Sabbatical opportunities for tenured Associates
- Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount
- Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges
We also offer competitive compensation determined by each individual's relevant experience, skills, and education. We anticipate the base pay for this position to be between $18-$22/Hr. In addition to base pay, Paycor Associates are eligible for either a performance-based annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you'll still apply as there may be other positions that better align.
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Tag: OP, SaaS, Tech Industry, HS, USA, America.
