Remote Opportunity at The Access Group
Customer Success/Pre-Sales Consultant – Non Profit and Education
About you:
- Understand the challenges facing a modern business and its key requirements. You will be able to demonstrate and articulate the value our Not for Profit and Education solutions bring to an organisation.
- Providing a deep level of product knowledge and skilfully answering product-related questions during the sales cycle, specifically related to Not for Profit and Education software
- Be able to understand the wider business issues of our customers as well as the detailed technical implementation activities required by our projects.
- Communicate with prospects in an engaging way both in person and over video conferencing technology.
- The ability to translate complex business requirements into workable technical solutions and a proven track record of success.
- Overcome technical and business process challenges throughout the sales cycle.
- Demonstrate solid understanding of how our projects are implemented.
- Be a great internal networker, and build strategic relationships with Sales, Marketing, Product and Customer Success teams where appropriate.
Day-to-day, you will:
- Translation of client business requirements into proposed system solutions.
- Lead discovery processes to ensure we carry out effective customer demonstrations and add value to the sales process, to show the Access product stack provides solutions to the prospects specific and industry challenges.
- Preparation of specific datasets and databases to demonstrate client-specific concepts.
- In-depth configuration of the software to deliver a specific set of requirements.
- Provide tailored software demonstrates aligned to the customers key business requirements.
- Create video content to support the digital sales strategy as required.
- Providing additional technical or industry knowledge in sales meetings to support the sales person in front of the client.
- Supporting the sales and marketing team at general events, seminars and webinars
- Providing additional answers and advice with ITT's and RFP's
- Providing education to the sales team on new product enhancements where appropriate
- Work with product & development teams to ensure industry and customer challenges are anticipated and identified.
Your skills and experiences might also include:
- Previous experience in a PreSales, Customer Success or Education/Finance industry role
- Act with integrity, loyalty and honesty.
- Ability to engage with key stakeholders from a wide range of roles and seniority within a prospect organisation.
- Able to work on own initiative.
- Ability to work to deadlines under pressure.
- Able to prioritise a demanding workload.
- Self-motivated.
- Excellent time management skills.
- Excellent communication skills, telephone, email and written.
- Attention to detail.
- Develop positive relationships, co-operation with, and support for colleagues and clients.
- Demonstrate a positive approach.
- Show a commitment to self-development and lifelong learning.
- Travel and overnight stays where required.
Note:
- Please be aware of all forms of fraud.
- Always avoid job vacancies that charge fees during the recruitment process, because looking for work is actually an attempt to find and get paid, and not to be collected.
- byAcross always tries to help sort and filter published job vacancy information. However, it would be nice if it was accompanied by better insight from the Acrosser.
Tag: Relationship, Saas, Tech Industry, England, UK.
