Remote Job Opporunity at Launchpad Technologies Inc. November 2022
Network Engineer
Headquarter: British Columbia
Responsibilities:
- Support global network, remote access, and wireless infrastructure to enable rapid company growth
- Participate in complex projects such as routed access, SDWAN, code upgrades, etc.
- Responsible for the installation, operation, administration, and maintenance of corporate LAN and WAN networks
- Support UCaaS service migration and author documents for support teams
- Work with the team on establishing network service metrics and scorecard
- Support the remote workforce with VPN and remote access issues
- Influence to plans and workflows for balanced growth and performance across all aspects of our client’s network infrastructure
- Partner with Facilities, Security, AV, etc. on office expansion and remodel projects
- Respond to network outages and perform deep root cause analysis
- Solve network connectivity issues
- Lead services SLA with timely trouble ticket resolution for end-user issues
- Support for network deployment and maintenance projects
- Author network documents and train support team on network technologies
- Participate in 24x7 on-call rotation
Requirements :
- 5+ years of network engineering experience supporting large, global, multi-vendor enterprise infrastructure
- Solid grasp of network fundamentals and operations
- Ability to explain complex technical situations with ease to stakeholders
- Meticulous and detail-oriented with outstanding documentation capability
- Proven knowledge in switching fundamentals such as Ethernet, VLANs, STP, HSRP, etc.
- Hands-on experience with Cisco IOS, IOS-XE, and NX-OS
- Experience running and maintaining a 24x7 Internet-facing production environment
- Experience building distributed systems and highly available services
- Experience with SNOW desired
- Experience with automation tools and scripting a plus
- Experience using network diagnosis and packet analysis tools
- Strong verbal and written interpersonal and communication skills
- Ability to work independently and solve problems with speed and efficiency
- Ability to self-motivate and handle, prioritize, challenging tasks
- Strong customer focus and service skills
- Attention to detail and accuracy
- Ability to work after hours to support projects and maintenance activities
- Potential travel to support field office projects
Note:
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